ive been going to this starbucks 3-4 ams a week for the last 2 years and 8 times out of 10 they mess the order up. this coming from a girl that orders the same thing every time. its either the wrong milk (which i use soy) or it vanilla not mocha or the wrong size. its a busy location but its so frustrating esp when you go through the drive thru and dont think to taste it until you drive off. then again shame on me after all this time. thats another thing, the drive thru. if youre in a rush in the am the drive thru is always a good 8-10 min wait. if it wasnt on my way to work and i wasnt addicted i prob would never go to this location. sorry guys.