I took my nieces to see a movie this weekend and it has been a couple of years since I have been here and I was interested to see how the theater looked since it was opened. I frequented this theater when I lived in the area and it was very modern and progressive at the time but since then the theater has not changed in the 8 yrs .
This theater used to have all glitz and glamour because it was the flagship but now it does not compare to the newer Cineplex venues of the GTA. When it comes to convenience the best thing is to use the automated kiosks or order your tickets online. This way you can just walk up to theater instead of waiting in line to purchase tickets. This location although does feature an IMAX screen in a separate part of the building and I have been there for a couple of screenings and the the experience is excellent.
The few key points about the theater..the service level is good and the cinema is clean, but the concession choices are lacking. The one major complaint was the theater was so warm, to a point that it I was more concerned about the temperature than the movie. My nieces were pretty uncomfortable because of this..but since it was their first movie experience I think they were too excited to complain.
The theater needs an update either with the food, the design or the decor. The service levels here are satisfactory, but they really needed to watch the temps in the theaters....still a very functional and fun venue...3 stars