About: http://data.yelp.com/Review/id/_zi34t9CUoO7Xx91od_F6w     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • This review is not on the food or our server Jesse - both were excellent! But what happened to the customer experience? - a 40 minute wait when I have a reservation - three hostesses and no update - when I do ask for an update, "people have paid out, but are still occupying the space" - What happened to the managers? In an age of unlimited data, metrics, and analysis, I find the excuse of not knowing your customer flow to be a little insulting. By the way, what is the role of the three hosts? Where are the managers and what is their role in all this? Our previous experience at Echo & Rig is that one of the managers will do a courtesy stop by the table. Of course, this did not happen. Has Echo & Rig forgotten about the basics of the total customer experience? Thankfully our server Jesse saved the evening for what started as a horrible experience. Las Vegas is a service town, and the expectation is high to deliver a quality experience. You are only as good as the last experience, and you are a victim of your success. I hope this was an unfortunate exception and not the new rule of what to expect from Echo & Rig.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 136 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software