I came to Massey to see Diana Krall just a little while ago. The seating lends itself to a sense of intimacy, giving a good view from almost anywhere. The seating is reasonably comfortable and the decor good with damping sound reverbrations.
The pickup on the piano left something to be desired, however -- the orchestra sounded natural, but the mic on the grand seemed to emphasize brassy tones in the mid to high range, and there was a curious lack of lower register resonance.
Aside from that, the droll banter from Ms. Krall was spot on -- a great distraction in between her brilliant playing.