Been sitting here for 45 minutes. Placed order at 12:55pm, it is 1:35 and still waiting... The only one who is eating is the old woman (late 60's with glasses) standing at the beverage station eating cheese balls and then filling drinks without washing her hands! This is ridiculous!
1:42...get yelled at by server " yours is in the window, it's coming!"
1:46...food arrives, minus the chicken and waffles that they burned.
1:52...chicken and waffles arrived.
Looked at the check and order actually didn't go back to the kitchen until 1:17pm...what the hell!?
Numerous tables around us upset about the wait and incomplete orders. No real manager on the floor to manage this mess.
Was told by the "owner" that he could go out of his way and give us "10% off bill. The best he could do because he was "all over the place" and didn't see any of that.. Then he fires off and gets defensive and starts yelling "what do you want me to do?!" Like we were inconveniencing him! Wow!
This really disappointing as more and more restaurants are going in this direction and it is hard to find great service and quality food for what you have to pay...was hoping this place would be different, but we were wrong. First and last time here.