A few months ago, my fourteen year old cat became sick for the first time ever. I was a basket case and had no idea where to take him. Based on these reviews, I called to make an appointment. They were awesome from that point forward.
They were able to see me that day. They have two entrances and a divided waiting area: one for dogs and the other for cats. I can't tell you how GENIUS that is. The last time I took my cat in for shots at a different clinic, the waiting area was small, crowded and filled with tons of animals that added to my cat's stress.
The assistant who took my cat's vitals was very sweet and caring to my cat. The doctor was just as attentive. The whole experience was not only positive but also helped calm me. I will definitely use them again in the future. *knock on wood*