Horrible customer service, I would never use this company. I asked to have the same window cleaner come to our house that I had met at a friends house when he was cleaning their windows, because he was extremely polite, and did a good job. The lady ignored my request like she didn't hear me. I continued to ask for this specific person from her company to clean our windows and she became extremely rude and said he's no longer with us, he had issues! Well, I was comfortable with this particular employee, since I had met him when he cleaned my friends windows, and he is the reason I called this company in the first place. She didn't have to be so rude about it. I went with another company and I'm so glad I did!