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  • I recently decided to switch my career trajectory and, accordingly, had to prepare for job interviews galore. I've worked in creative fields and education for the last decade, and dress codes for me have never been more formal than business casual. However, wanting to make a great first impression and realizing I needed to rebuild a professional wardrobe from scratch, I started researching brands, quality, etc. Hello, Theory. I have NEVER spent so much money on pants, but the outlet store did help me save quite a bit of money. I believe that investing in quality helps you save money in the long run, and since I'm planning on building a minimalist work wardrobe anyway, the pieces I'm looking for should be durable, comfortable and classic. It really was out of my budget, but I was able to invest in great pants that were nearly perfect off-the-rack and will definitely be a staple in my closet. I really want to thank Samantha who works at this Theory location for being so nice, patient and helpful. She's been great suggesting different items that I might like and even called me when a pair of pants that wasn't available in my size were back in stock again, and held them for me! This is customer service that's so rare these days. In fact, all of the sales associates here have been really nice and helpful. I've had nothing but great experiences and, once I'm in a more comfortable position, will be a regular customer at this location. The only comment I would make is more for the brand and not the retail store: please consider expanding your size selection. I understand there's so much fluctuation in women's clothing with vanity sizing, and I really don't care about the number on the tag so long as the fit is appropriate, but I'm usually an 8 across the board and I purchased a 12. Just a suggestion! Professional, career-driven women come in all shapes and sizes and I know some gorgeous, curvy women who would be Theory converts if you offered 14s, 16s and beyond!
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