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  • I'll acknowledge that Valentine's Day is a florist's busiest day of the year, and last-minute shoppers need to adjust their expectations accordingly. But my experience with EHF was nonetheless subpar and beyond disappointing. I called early in the morning (at 8 AM) and was advised that they were no longer accepting delivery orders for the day....completely understandable. The lady on the phone invited me to drive in, though, saying she could accommodate a pick-up order. I drove 25 miles into the store, had a vase, and just wanted to spend a minute walking around and putting together a quick arrangement. I was told that I'd have to come back in an hour -- and the lady at the front desk was not sympathetic at all. Again, I understand it was a busy day. But if you couldn't accommodate two minutes of a walk-in customer, you shouldn't have invited me into the store. There was a happy ending, at least: I discovered a great little florist a mile away who did immediately take care of me when I walked in and put together a beautiful arrangement. http://www.flowersplusonline.com/ They're terrific!
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