I've been using this mailbox for a few years and consistently the dues every year for the mailbox have been going up. Kinda a bummer since changing the address is such a hassle. It is convieniently located so that makes it really nice but the service has so much turnover I never know who to expect when I walk in. I guess that's the tuff part about owning a UPS store since most people don't want to work for $10 a hour.