honestly i had been staying away from attending concerts at this venue because of the reviews that i had read. that being said, it wasn't an amazing experience, but it wasn't that bad either. I attended the led zeppelin experience just the past weekend, got there and back by bus which dropped us off pretty close to the venue. i wasn't invasively patted down or treated rudely. and having gone to other concerts at places like the pheonix, i didnt really mind that there were lots of people and you had to find a good spot so you could see. overall if was a good experience.