When I first walked in I thought this was a really cool place. If our experience had been better I would probably go here often. Courtney at the downstairs bar was great. We went upstairs to bowl and we were asked if we wanted a server and we said yes. Well the server never came so we had to walk back downstairs to get our drinks. As we were walking back up to our lane we were confronted by another server who said to us "you know you have a server upstairs right" we said we didn't know that because we hadn't seen her. She said "she is up there she is just busy". We never got service upstairs until three hours after we had been there and by that point we had already gotten everything we needed from downstairs. They even closed the upstairs bar at 10pm on a Friday night. Although it wasn't very busy for a Friday night. It was so slow some of the employees were bowling. I really liked the bowling lanes and good price for the fun pass but the staff wasn't great except for Courtney at the bar.