If I could have given lower I would. I have been with this company going back to the Cingular day and after my visit to this store, I'm gone!
Brian was the rudest CSR I've every come across. I proceeded to another store to purchase accessories and was well taken care of. Brian, I hope you work on commissions!
To the manager of this store, either you have no idea how to manage or are the root of the issue!
(Small Asian man with a little man complex)