I heard about Hyatt from a friend who had purchased several vehicles from them in the past. My experience was great! It did not take all day to purchase a car, there was no red tape or loops for me to jump in order to get financed. The salesman was honest and straightforward. Due to a divorce and other credit issues, I did not have the best credit. I was prepared to put down a decent down payment. And because they typically do not carry the financing past two years, you may as well, depending on the cost of the vehicle you are most interested in. I purchased a used Ford Escape in July 2011 and to this day no problems! I would gladly recommend them and will probably purchase from them again.