I am really disappointed in my most recent experience here. We sat down at the tables in the bar area and ordered dinner. We ordered a filet mignon and salmon, both came out cold. It took our waiter about ten minutes to come back to our table, he took the food back and it came back a second time Luke warm! So at this point, we had the waiter grab who we think was the manager, and she didn't apologize and blamed it on the air vents. I am really surprised by this customer service at an upscale restaurant. The manager rudely grabbed our plates away and said I'll see what I can do. She never came back to the table! I don't know if I'll ever come back again, and I once considered myself a loyal customer.