Do not rent from this place! The low price was the only good part of this experience. The frustration started with the over 30 minute wait for the shuttle. When we called the number as instructed in the confirmation e-mail, we got a recording. We called the other number provided, got a hold of a person, he promptly sent the call to the recording. Third try: talked to the person again...he simply said wait there, the shuttle was on the way. Please bear in mind the office is only 5 or so minutes away.
On the way to the rental office the driver did a quick headcount explaining there may or may not be cars available for everyone despite the reservations everyone had. I felt lucky when I was assigned one until I got in to drive it...it was like sitting in an ashtray! I went back into the office and said something, two guys came out and poked their heads in the car and agreed that yes, it smells like smoke. Since there wasn't another available I was stuck with that though I was assured I would not be charged the $200 fee for smoking in the car. At no point was I offered any consolation for getting a car in that condition.
When I returned the car I was assured the idiot that rented the car before me was charged the $200 cleaning fee for smoking in the car. Can I have that credited to my account since I had to put up with it?