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  • I will give My Dr Now 0 stars unless I can go -10. I went in because it's the only place that would accept my insurance, which isn't the best because I'm waiting to go on medicare and I chose the least expensive policy. I needed refills on prescriptions, but we weren't sure I was on the right dosage, so the plan was to wait 8 weeks, do a blood test and see if the dosage was correct, and then proceed appropriately. Unfortunately, I went out of town and forgot my medicine. I called My Dr Now and BEGGED them to call the Walmart where I was and prescribe 4 pills - that's all I needed. The girl said she would check with the PA and get back to me. No one did. It was Friday so I went into the weekend with no medicine. Because I knew my blood test would be "off," I wanted to wait another 4 weeks so it would be accurate. Guess what! My Dr Now would not give me a prescription for another 4 weeks worth of pills. The girl at the desk said I had to come in and pay a $50 co-pay or go on their portal and pay $25 to get a 1-month refill. I chose the lesser of two evils and went through the portal. I waited another 4 weeks, had the blood test, found out (myself, because no one at My Dr Now had the courtesy to call me) that I was on the right dosage, called to get a refill, and was told, once again, that I had to come in and pay $50 to get a refill. It's their POLICY! I called several times and argued with them - each time the girl told me she would discuss the matter with the PA and get back to me. I never heard from them. To this day I have not heard from them. First of all, this "policy" is nothing but greed. The only medicines that cannot be prescribed for long periods without seeing the doctor are narcotics. My thyroid medicine is not a narcotic. Secondly, I have never encountered such blatant disregard for the well-being of a patient. Avoid this place like the plague. They are obviously trying to pull a fast one on their patients, making them come in 4 times a year for medicine. I found a real doctor two days ago and was given 90 pills with three refills. I was advised that this is standard procedure with a medicine that is not a narcotic. Don't let My Dr Now get by with this blatant greed. It's an insult to people's intelligence, like we can't see through this attempt to rip patients off!!!
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