Every time I come here, I leave satisfied because of the great customer service I get and not to mention the vegan cleansers I need. I've been coming here for a couple of years now and every employee has sufficient product knowledge. If you're not sure what to get, don't be afraid to ask questions because they pretty much know anything and everything there is know about Lush products. The aroma is a little too strong, some may say too strong that you can smell it 50 feet away but it doesn't really bother me. It's the ONLY location here in Vegas so that's a negative. Other than that, I love Lush and I will continue to go as long they have those fresh face cleansers and masks.