I called Kathy based in her Yelp reviews and wasn't disappointed. I thought I might need some color correction, including some highlights, but it turns out I didn't need to spend so much. She works out of a salon room in her house, but the set up is still professional. Kat's friendly demeanor made me feel like I was hanging out at a friend's house, which I didn't mind at all. A hair stylist may upsell me on services I don't need, but a friend will tell me which color would warm my skin tone and make my eyes pop without the highlights. I'd rather pay her than the expensive salon she could be working for.