They were told that the toilet needed a new wax seal, so they did that but didn't bother to tighten down the bolts so guess what my toilet is loose and rocking when I called and spoke to Tamara she was going to send someone over not to fix what they missed because rocking I quote is a different issue? It's bolts that if you had to lift the toilet you have to bolt it. Save your money and time find some where that fixes it right the first time. They did say they would send him back out but who wants a guy to mess it up the first time. I paid 150 for 10 mins of work that wasn't even done right!!!!!