I wish I head read the other reviews before going back to this car wash again.
I won't be going back.
In the past they did ok with the car wash. But last time, about 6 or 8 months ago, I had an oil change done too. The next day I had oil drips on my drive way. I took it to a mechanic who said there was no gasketing. At first he thought maybe the bolt wasn't tightened enough, said that can happen. Not the case though. So I decided no more oil changes from there.
Thought I was safe with a car wash. Nope. Asked for a thorough vaccuming, had the seats folded up and the car was empty. The back seats and hatch back were never vaccummed, or if they were, not very thoroughly. The passenger rearview mirror was moved (normally they didn't do that). The back window was smeary/streaky. I take it to a car wash so that I don't have that problem, because I do if I do it myself. They usually wiped down inside really well. Not this time.
A previous poster mentioned dog hair. I have dog hair in my car, and I still had dog hair after I returned home that morning.
I didn't want to drive all the way back there as I was heading northwest for the rest of my errands that day.