This was my first visit and so far, I'm impressed. The office is extremely clean and decorated with class. Dr. Suffoletta and his staff were very friendly and went out of their way to make me feel comfortable. They explained their findings to me in detail and told me step-by-step what needed to be done. There were no surprises. In fact, things weren't as bad as I had expected. Heidi, the hygienist, was a sweetheart. She told me what I was doing right and what I could improve on without making me feel guilty. And Nicki, the receptionist, told me in great detail all of the expected costs and the schedule for the work to be done, and sent me home with a written account of those costs to look over with my husband. We made only the first appointment--I didn't feel pressured to agree to all the recommendations until I had time to study them. I've been to good dentists and horrible dentists in my life, and I think Dr. Suffoletta is one of the good guys!