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| - Where do I start. I have ordered take out from this place many times. Cannot have onion or green peppers. So when some of my orders have come they have had onions and green peppers, so I would call and let them know, they would bring another dish over. I asked everytime if they wanted the dish with the green peppers in it. Her reply was, "NO". So then I ordered food on October 31, 2011. When looking at my cc statement I was surprised to see $56.00 from Pearl Fantasy. I called to explain to her the problem and my worry. When I called her to ask about this problem, she stated that she was busy and would get back to me. She gave me a credit. So I thought okay, another chance. When I called Friday November 25 to place an order she stated that she was only giving me a credit of $6.00.
I stated that I wanted to see the reciept that I had alledgelly signed for $56.00, she told me to come in one hour, after her saying she did not want my business anymore and hanging up, i called back and told her I was on my way to look at my reciept. When I go there she was NOT busy at all, no customers in the place. So I waited for 45 minutes only to be told again that she was busy. She would not even go look for the reciept. Instead she stated that she new my pattern. I am like what pattern. She told me that I like free food. i am like listen here lady, if I am paying for something and not getting what I pay for then YES I will complain. She was totally unprofessional.
I would recommend that no one come here to eat. If you oder out from here, be sure to look at your cc statement. I have called the BBB as well as my cc company. If she is holding back on showing the receipt something is wrong. Stay away from this place, there are many place better then Pearl Fantasy.
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