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| - Wow. This could not have gone worse.
1. I called and asked if they did acupuncture. The nurse assured me that they did. Turns out not to be true - The ahem doctor literally waived a green light in my ear for 10 -12 seconds and claimed that was the acupuncture session.
2. I asked if my insurance would cover the visit - they took my details and said yes, my plan included coverage with a $30 co pay. NOT TRUE - today, 3 months later, i received a statement for $70 because my insurance would not cover it. When I called to ask why they had told me it was covered, the office manager said that because she was out of the office when I made the appointment and visited, she was not responsible for any promises made to me in her absence. I kid you not, she actually said that.
3. I showed up for the visit, waited 45 minutes because the regular office manager was out of the office and the ahem doctor's new Ukrainian bride was managing the office.
4. Finally, the ahem doctor walked into the consultation room, had me lie down on the bed and fed 6 or 7 chemicals into my mouth. When i said I specifically called ahead for acupuncture treatment, he then shone the magic green light in my ear for 1- to 12 seconds and declared the visit over.
5. He did insist that I came back every day for the next few days for my treatment of tenis elbow and tried to coerce me into confirming an appointment for the next day despite my mentioning that I would be out of town. Clearly not a good listener. He said it was vital to my treatment that I purchase the powders he had dropped on my tongue during treatment.
6. Upon checking out, they insisted I needed to buy 6 bottles of magic chemicals for $200.
7. Three months later I just received a bill for the additional $70 that they assured me was covered by my insurance.
In my personal opinion, my treatment was completely unhelpful and the alleged acupuncture I went there for did not exist. I believe they blatantly lied to me about the acupuncture treatment
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