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| - The Pros: The store is spacious and clean. It has tons of Trek bikes in a variety of of styles and prices. They do mechanical work on site, and quickly. I have never seen them too busy.
The Cons: I stopped by planning to purchase a bike, and it took a long time for one of the three young boys to stop by and offer to help, despite my conspicuous perusal of the bikes on display. I came to the Trek store to try one of the Trek women's cruisers, only to find out that they don't carry them in stock?!? It's the TREK STORE!!!! How can they not have even one to show?
Trying to get information out of the teenage boy was an exercise in frustration. He didn't volunteer any information that I didn't directly ask for, didn't ask me about what I needed, or offer to show me bikes that were similar to the one I was looking for. When I asked for basic information about the bikes, he answered like he thought I was an idiot. Getting the info I needed was like trying to brush my cat's teeth: impossible!
Conclusion: In the end, I really needed/wanted a bike, and I left with one. My bike is awesome, but the Trek store and it's employees really aren't. In the future when I have questions, need mechanical work done, or want to buy accessories, I plan to visit another bike shop. If you know exactly what you want, and don't require any help, then this place is probably fine. If you don't already know everything you need to, I would suggest you look elsewhere.
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