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  • A few weeks ago, my 2010 Kia's AC went out. I went to a local mechanic to get it checked out and was informed that the blower motor was dead and would need to be replaced. The mechanic recommended I contact a Kia dealership and see if the motor would be covered by warranty since the car was still under 60,000 miles. I took my chances and went to Findlay Kia to see if they could help me on such short notice. I arrived at approximately 1 pm on a Friday and they were dead. I spoke with Mike, who was a total sweetheart and extremely helpful. He advised they would take a look at the car and see what was wrong. In total, it took about an hour and a half for them to check the car out and order the part. Mike advised me that he would give me a call in the morning once the part arrived. Sure enough, 8:30 am the next morning, Mike called me and it had arrived. I got to Findlay Kia around 10:00 am and was out of there by 11:00. Not only were they quick and thorough, but the customer service was excellent. They washed my car for me, and the warranty covered everything. And not once while I was there did Mike try talking me into purchasing any other services, which I appreciated.
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