All of the same things I wrote 2 yrs ago still apply here. Great spot with a great selection of jewelry and watches. Service is still spotty, but if you happen to be there when Ladera is working, she'll take good care of you. She's very friendly and knowledgable about the items in the store. She will also check for you if there's any room for negotiation. Other than that her, most of the other people who work here are not as friendly.
4 Stars for product offering, 2 Stars for spotty service. Ladera gets a solid 4 Stars. This is still on my rotation of shops to visit when I'm back in Vegas.
Return Factor - 80%