Went to this location for lunch was about 3:30 in the afternoon when I got there. The place was next to empty only a couple tables had people at them. Waited to be seated as there was no body on the floor.. also noticed quite a few tables had dirty dishes still on them not yet cleared off. Waited a fair amount of time for the appetizer to arrive the food came out pretty much right as I was finishing the appetizer. The food wasn't too bad. The ribs were hot the potato could have been hotter as it didn't even know the butter. Had to wait for drink refills in fact had a different waitress asked if I would like a refill as she noticed the empty glasse sitting on the table. After I was done asked for the bill and had to wait for that.. I think I agree with a few of the other reviews that the wait times are a little bit long and the staff is a little bit slow and what they do. I am not sure if I will come back to this location I was just craving all you can eat ribs and it's the only place I know of that does it so that's why I went there.