I have had my dog Gizmo boarded there on several occasions and was happy with how they took are of him, he is shy around people and will often growl or run away, but HE loves the staff there!!! Also, I have taken Gizmo there for shots and other medical issues, he even had to have some teeth pulled out, they always communicated with me and explained all of the expenses while giving Gizmo the best treatment. I would HIGHLY recommend this clinic to anyone they care and my dog does not take to too many people. I respect his judgment!!!!