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| - Huge let down and disappointment.
I was first excited to learn of Solon being a Market District site, figuring they'd first go with the new Broadview Heights store. During construction I figured there's no way they'll have the floor space for anything close to what they have at Robinson in Pittsburgh and I was correct. They lack in space, product offerings, quality, customer service and technology.
They don't offer anything at a discount compared to others, and they don't offer anything truly unique that you couldn't get elsewhere...so why bother? Unless of course you're a huge fan of frozen baked goods made in Pittsburgh, trucked to Solon, and finished to appear as if this was point of origin.
This store will have to appeal to a certain kind of consumer to survive. They're 24-hrs now, but expect them to close at midnight at some point or scale back hours significantly. Anyone that knows Solon, or Cleveland for that matter knows that 24-hr locations do not do well here.
My grandmother hates the new place, says it's too big. So they've alienated their loyal locals, and they've alienated anyone that's experienced the true Market District store at Robinson, PA, by not being big enough. Here's a perfect opportunity for Marc's, Heinen's, Miles Farmers Market, and WalMart to grab precious market share.
I think it's yet again where the Cleveland version of a franchise gets the shaft.
Right now the place is crowded. Expect to wait for counter service as they lack a number calling system or even a stantion for some order to queue up.
Parking's a nightmare too.
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