It is a decent steak sandwich place for a mall, the food is nothing to write home about and a bit pricey. I dislike there is a charge to refill your drink after spending over 10 dollars on a meal, most other malls steak places don't charge for something like that (or at least offer 1 free refill).
The staff are very courteous, but outside of that, I only needed to go there once before deciding to look at other possible places to eat. I had the bacon cheese steak with fries and a drink, personally I have the food a 7/10.