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  • The workers aren't knowledgeable of the store layout, which is a mess by the way. (I asked a woman where the letter stickers are for things like mailboxes and she pointed me on the opposite side of the store when I thought they'd be...right where they ended up being. She also lacked any confidence in her sentence when she said, "Yeah, I think so," in reference to where they weren't.) The most helpful woman there let us know that they didn't carry the fabric paint we needed, which wad disappointing but at least honest. They in general don't seem to care about customer service in the front since there were 6 people talking and two of those people were cashiering. The other four were ignoring the line of waiting customers while chatting with each other, and the chatter was not work related either. Then, after ten minutes of waiting in line as the next customers, one cashier took people behind us while the other took someone not even waiting in line! Ridiculous! To say the least, the crafts have to sell themselves and thank goodness for the employees here that artists and people that do crafts on a regular basis find the need to buy supplies here or this place would be out of business quickly if based only on the customer service.
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