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  • The SERVICE department is the worst I have ever seen. I tried to give them the benefit of the doubt despite all the HORRIBLE reviews I have read not only on this site but many others. I took my vehicle in to have some repairs done on it and one of the repairs was to fix the tail light. I told them several times that the problem is something other than the bulb. The first time I had it there they just went ahead and replaced it anyway. Then I told them AGAIN its not the problem. The second time I brought it in I told them to make notes on the paper work that it is NOT THE BULB. But what did they do? They replaced it again anyway. And they didn't even check there work. I was told to my face that all issues were resolved. If that was the case then why is my tail light still out? Never again will I ever ever recommend a pep boys or take my vehicle to one. The sad thing is that its a company vehicle and we have an account with them. Sorry guys but after this our accounts will be canceled. I DO NOT RECOMMEND ANYONE TAKE THERE VEHICLE THERE!!!!!!!!!!!
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