I purchased a Groupon for Classic set of lashes by Rachel. Quiet honestly, if I would've read reviews first, I would not have booked her. Fortunately, my lash service with Rachel was flawless!! I was able to reach her via text quickly and easily prior to booking to clarify a question, booked a relatively last minute appt [ booked on Wednesday for a Saturday afternoon appt] with ease and when I arrived, she was just finishing a client and was ready to go. I've explained to her what I wanted and she gave me exactly that. Conversation was pleasant and I even fell asleep in the chair. I love the decor of the location, very girly! Anyway, I have no complaints about my service . Hopefully my lashes lasts for a while as I got them done for my 30th bday. Will update my review if there are any significant issues. Thank you, Rachel!!