I was a walk in patient with major pain from my wisdom teeth. I was seen that day about 20 minutes after I arrived. It was amazing. I needed to get all my wisdom teeth out and I thought I'd have to reschedule, but Dr Lim wanted to do it right then. I was too scared and had errands to run, so I asked to make an appointment for Tuesday (I came on a Thursday). He didn't like the idea of me being in pain that long, so him and an associate came in on their closed day, Friday, so I could get them out. I don't know any people that would do that. The procedure only took about 45 minutes and there was no pain, he was very gentle. I'm so happy I came here. I won't go anywhere else from now on. Oh and their front person Gale (spelling? Sorry!) is very nice and friendly. They have the best staff.