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  • Here's the thing.... I really wanted to write a 5 star review because the idea of this is awesome and we did have a good time. But there were a few things that occurred that negatively impacted our experience. 1) the employee didn't give us any direction at all prior to entering the escape room. He literally handed us a picture and said okay your time will start now. Uhhh, okay? Since it was a very first time doing this we weren't quite sure what we were suppose to do our how it worked so we just winged it. 2) the machine was broken in one of the rooms, so we couldn't retrieve the key to open the lock. An employee had to come in and get it out so we could continue. That just completely ruined our experience. We didn't even get an accurate time in which we got out because they had to stop the time and come in and fix the machine. It was a mess. We paid $35 bucks per person (there were 4 of us) and got no instructions and a broken room. The broken machine was due to employee error when setting it up. We weren't offered refund or discount or anything for the mess up. It was so disappointing. So while, I imagine this could be super enjoyable... Our experience was lack luster. I would go back and try another room cause like I said... It really is an Awesome idea.
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