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  • The food was fine. Not great, not special, but okay. Same for the coffee that I'd heard was "wonderful Hawaiian coffee." It was ordinary. There were 10 of us and they knew we were coming and had set the table for us. When I arrived, 4 of the ladies were already there, standing just inside the door. "We can't sit down until we're all here," they said. Our table was right there -- the place was not full and they were obviously expecting us. After about 10 minutes of standing by the door, having to move every time someone came or went, asked again, "could we sit down and at least look at the menu and have coffee?" "No. It's company policy. We seat you all at the same time so you are all served at the same time." Finally, they allowed us to sit down when 8 of us were there. Thanks. The waitress was friendly, but it took a LONG time to get our food. When it came, 3 of us got our food, but after a minute it became obvious that the rest was not coming out. So much for the "company policy" of seating everyone at the same time so we would be served at the same time. By the time the last order came out, the first of us to be served were nearly finished. And two of the orders had to be sent back -- one of them TWICE -- because they were not right. Two of our group had been there before and had told everyone how wonderful it was. Seems like something has changed. When it came time to pay (we had asked for separate checks) the waitress took our cards and cash and was gone a long time -- another 8 to 10 minute wait. When she came back, she had all the credit card bills in one tray and all the cash on another tray separated by the receipts. It was a nightmare. "Who had the half pulled pork benedict?" "That's mine. Oh wait, I didn't have coffee -- this isn't mine." It took us about 10 minutes to sort it out. I have no idea what kind of tip the waitress got. It wasn't her fault that the kitchen had gotten 2 orders wrong, but the service was snail-slow and not customer-oriented. Maybe that's how they do it in Hawaii, but this is Las Vegas and there is lots of competition.. I really do hope they figure out where they've gone wrong and manage to get it right because I heard such good things about it when they first opened and was looking forward to something special. Didn't happen.
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