Their service staff are rude, very rude and unprofessional, as if you are dealing with a person with no education and no manners. Ask questions and what you get is a verbal abuse. If you are an existing patron, don't let them abuse you. It was not like that 5 years ago; then they have a change in service staff, that is when the service nightmare started. Stay away from this dealership/service center and car brand and save yourself the heartache. This is my experience dealing with Kingscross Hyundai Service and this will be my last Hyundai.