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  • On my first trip to Charlotte, I noticed right away that there's really nowhere in the city you can't reach within 15 minutes. Absolutely anywhere. However, when walking around the CLT airport, any place you need to be is easily a 20 minute walk - if not longer. The layout of CLT is terrible. The "spokes off a hub" concourse design may have worked a couple decades ago, but the space has just become over crowded. It also doesn't help when people who have no concept of the world around them will stop walking right in front of you. Then, in an attempt to get around them you're side-swiped by an electric cart for the 27th time. The concourses themselves were a bit outdated, crowded, and felt like it had minimal air conditioning. Food selection all around was fried stuff or really good smelling BBQ, but had a good breakfast at the Nascar restaurant. The one thing going for this place is the hospitality and friendliness of the employees - for the airport, TSA, airlines, and even restaurants. If you as much as give them a smile and a "thanks much" they're beyond willing to go the extra mile for you. This was great since we had maintenance issues with our Delta flight. They booked us onto USAirways to make it right and gave us the direct flight back to DEN with 1st Class seats. The rocking chairs in the atrium were a nice touch. Since we had 9 hours to kill, it was good to kick back, recharge our laptops, and play drinking games - anyone in a straw hat, and any electric cart is one drink.
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