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| - Literally...the worst dining experience of my life. So much went wrong (I will TRY to keep it short).
I made a reservation for 8pm, 8 people on a Saturday. I called at 5pm, giving ample notice. Walk in at 7:58 (2 minutes early) and the table isn't ready. No bother, we wait outside, chit chat but happen to notice a very sparsely occupied patio, which we could have sat at. 20 minutes later. No table. Finally at 8:40 we sit down. What use are reservations? But this isn't the worst part...
We sit and wait for another 10 minutes and are approached by a frantic server: Can I get you drinks? Sure. We order an excess. (You're about to get tipped well if you can make this happen tonight). Waiting on the drinks...my throat is getting parched...where are the drinks? We get them another 20 minutes later (It's already 9pm folks...an hour after I was supposed to have my table). Here comes Mr. Frantic again - Brings 2 drinks...we're missing some. He apologizes and confesses he forgot to ring in the other.. Ya kidding me? Finally drops it off. Cool...
But the fun doesn't stop there. My friend orders an appetizer. Expresses she wants THIS to be her entree...to be brought out with everyone else's. It does not happen. He just stares at the table, his mouth agape. Say something. Fix this. Send the Manager over. Do something.
Next up? I don't eat meat...I am served meat. Cool. Frantic Server Dude is now blaming someone else for this transgression and has the Manager come over to drop off my meager portion of food. The MANAGER says nothing. Not "Sorry, not how are you this evening? Apologies n such." Just drops it off, and forces a smile. What are we doing wrong here as patrons? Am I on freaking Candid Camera?! (what happened to that show anyway...)
Ugh...At this point we all just want to shovel food down our throats and get the hell out. We do the 2 for $40 deal. Where's the dessert we ordered? Blame the Cooks Magoo has his back turned to our table, and is chatting away with his friends. This is not a joke. We sit...and sit...and sit...Ya think he would have turned around at some point to, I don't know: Check on his customers who are going to be tipping him. Finally my friend taps him on the shoulder and asks if he can box up the dessert so we can just take it with us.
I open my leftovers today and not everything's in there. I hate this place. Hate. Slow...yet the servers run around like chickens with their heads cut off. The food isn't great, that's IF they can get your order right in the first place. It's pointless getting a reservation. OH and IT WAS MY BIRTHDAY. They knew this! Their home office should really make a secret shop and see what's happening at the Mill Ave location.
Ya suck. Don't eat here. I know it's Mill...but save yourself the 2 hour shit show I experienced.
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