We orded this as take out so I can't speak of the service. I have to confess I don't eat burgers often and was intrigued by some of the healthier options they offered at Bluburger.
I thought my burger and all the options in ordering was above the average and really good. I had opted for a the healthier bison burger lettuced wrapped and I loved that I had the option to do that. My burger was juicy and very tastey. I ordered all the fixings I liked and opted for the suite potato fries, which were great in my opinion. The only thing that I did't like was since it was take out my lettuce wrap got a little soggy but I think it was not due to the establishment but the ride home.
My husband had the skinny fries with the Angus Burger and he was pleased with it. I tired the skinny fries and they were really good!
This is definately a gourmet burger place and you pay extra than the norm for the options of higher quality meat and a variety of toppings. I like to have these choices and felt it justified the cost but if you are just looking for a good basic burger there are other places out there.