Careful what you order.
We were disappointed with our experience with La-Z-Boy in Chandler. The store personnel were very nice and helpful before sale but the furniture we ordered arrived substandard. We saw a floor sample of a sofa that we liked and special ordered it in a different color. Likewise, we ordered two chairs in different colors based on a floor sample that saw. The furniture that we got was not at all up to the same quality as we saw in the store. The floor model of the sofa had a nice soft, flat leather finish. The leather on the sofa that we received was hard and shiny, and the craftsmanship very poor. It was actually easy to slide off of it! Also, It was overstuffed and the leather was not stretched properly. (See picture). The chairs we received were decidedly less padded than what we saw in the store and and were also assembled poorly. The after sale treatment by Lazy Boy was disappointing. They would not let us return the furniture because it was special ordered. They sent a technician out to try to improve the appearance of the sofa and chairs, but the results were negligible. My advise is not to special order anything from La-Z-Boy. Their quality control must be very spotty. Only buy something that you can return, because you can't be sure of the quality of the product that will be delivered.