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  • Do Not go to this Location ! They are all individually owned and this one does not have their business friendly to customers. I have been a member for 5 years at the Rock Springs Location in Summerlin which has never let me down. I scheduled here because I work in the area. I was In need of a facial . They book me with a man who at the end I asked if he was even an esthetician and they said well it's dual here. Which means No he is not is not ! Just tell me the truth. All he did was rub lotion all over my face with his hands and up in my hair ! He massaged my face , cut off air flow to my nostrils, and had no idea about skin . He didn't do the hot steam and no masks. Why would A person cleaning your face not wear glove! That is just disgusting ! I don't want anyone rubbing anything into my face with bare hands. A facial is able skin care not poking at my face with his fingers .It was a horrible experience and I would never go back there. The front office seemed to know right when I told them there was a problem like they get that complaint all the time. Which means they continue to insult their consults with extremely poor service from non educated workers. It would do them so me good to hire people who know what they are doing ! Also they don't have a nice quiet tranquility room like The Rock Springs Location. They are not on a professional level here at all! If you want a good experience go to the Location on Lake Mead and Rock Springs!
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