My children and I stopped in to purchase a series 2 watch. We had to track someone down just to check in. I told them exactly what I was looking to purchase and they told me to wait by the watch table. I waited there with several other customers for 45-60 minutes only to find they didn't have any and there were none in AZ. They didn't know when there were going to get more in. When asked why we were all told to wait they had no response. They just said to try online. This is ridiculous customer service. We should have been told upfront they were out of stock and what the best avenue to purchase was or an anticipated time for restock.