Got to my fridge at about noon to find water on my floor. Turns out my freezer was defrosting and the ice in my ice maker had meted. I called a few places, only to be told that I'd have to wait until the following afternoon. I then called All City and talked to Mike. He said he was on a job, but that he'd call me back before he got on the road so he could get my exact address. He'd be there by 2pm. He asked me to empty my freezer, and make sure I didn't turn off the fridge. He showed up right on time and quickly diagnosed the problem as being a burned out main board (he showed me the scorched board). He gave me a price, and told me straight that it was a simple fix. He is very direct and honest, which I appreciate. He was done within 30 minutes total, and my fridge ran great after that. I had just gone shopping the day before, so I was able to save over $200 in food from spoiling. A very welcome experience.