Always enjoy visiting especially open Mic to hear my Son play. The food is always good. However, the service outside is less than desirable. In fact it is down right bad. Every time the servers come outside, which is not frequent they walk by my table & never recognize us. At least say hello & I'll check back. I've worked customer service in banking & Home Depot for over 40 years & always prided myself on giving great customer service. The two female servers from Tuesday night, Aug. 29 definitely need more training on customer service, recognizing customers & saying hello to every customer that is outside. My son finally went inside to place our order & then it took 40 minutes for the food to arrive. All in all I rate the outside service a minus 1 & overall a 3.