This was one of the worst experiences I've ever had. It's a pity because the food here is very good. The reviews about the food are true.
We had a table of four and ordered two orders of the kalbi beef, it came and it was delicious. The restaurant gives you lettuce (romaine) for you to wrap and eat with the meat. We finished our lettuce but still had plenty of meat left. Asked the waitress for more lettuce and she essentially said to us:
we can't give you more lettuce because your table only ordered two orders of meat. The additional lettuce will be extra cost.
I should mention that each order of meat is 30 dollars, and meant to be shared. It is totally not reasonable to expect a table of four to order four orders of the meat. We ordered additional dishes as well. We did not cheap out by any mean, our final bill was $108 (4 people).
There were other unpleasant exchanges tonight, language barrier (don't go to this restaurant if you are not korean and don't have any korean friends coming with you), rushed service and while she didn't say it, but you could sense a general frustration from the waitress all night long on each exchange with her.
We will definitely not be going back here again. Again, it's a pity because the food is quite decent.