Yelp should make negative stars just for this place! Horrible customer service.. "Sprint values your time..." Yea right! Waited 20 minutes just to be told to make an appointment for 2 hours later, which I did. When I did come back they still had me wait for an hour just to see someone. The guy, Matt was completely rude, never made eye contact with me and clearly was just trying to get money out of me. He straight out said I'm here to make money and commission on selling phones when I said I didn't appreciate his service. Who says that?!? So pointless, they are horrible. If you do go here just make sure you don't get Matt!!!! He just wants to make money off you and will be no help in actually getting a deal.