They do an overall good job whenever I go in. However, they are way more focused on their regulars than all of the other customers in the store. They will talk to the regular customer sitting next to you while they do your nails, which makes it feel like they're doing a chore for you. They also blame nail breakage on how long your acrylics are, and are stubborn/upset about repairing nails that break before two weeks. Sometimes I end up sitting in the chair for close to two hours for a full set of acrylics with shellac polish, which is way too long for me. If you choose to go, watch closely while they apply the nails because they tend to glue them on crooked and/or shape the nails so they don't match or not what you asked for.