We had reservations for 7:30 on a Saturday night. Many tables were still open and we wanted to be outside on the front patio. They said they were for larger groups. They took us to a lousy table inside and I asked to be seated outside again. We found an acceptable table outside. The server was pleasant and made recommendations. We ordered and enjoyed the salad and appetizer, however it was 1.5 hours before the entree was served. I had asked how many ounces in the fish and she said 6-7oz. Okay, that's reasonable. I was served two small pieces of fish. I would say the portions are small and inconsistent. When asked for the manager the manager told the waiter to take off the appetizer and never came to the table.
My recommendation is get a good front person that greets and helps to make the customer happy with their seating, second, get a manager that understands customer service.
The food was good, but needs to get a better handle in the management. I really should give the whole dining experience a lesser rating. There are better places to dine for the price.